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Help/FAQ

Listed below are some of the common questions asked about the features of our Walsha Matrimonials services. Click one of the Help Topics to find its answer.
 
 Username/ Password
1. I forgot my User ID, what should I do?
2. I forgot my password, what should I do?
3. How can I change my password?
4. How can I change my E-mail Address?
5. Can I change my User ID?
6. I have a question not answered here...
 
1. I forgot my User ID, what should I do?
 

If you have forgotten your User ID, We can send your User ID to your email address. All you need to do is...
 
  		• Click here to open the Login Page.

  • In Login Page, you will see "Forgot your User ID or Password?" Enter your e-mail address there and click the 'Submit' button.
      You will receive your User ID and Password by e-mail immediately.
    Go Top
    2. I forgot my password, what should I do?
     

    If you have forgotten your User ID, We can send your User ID to your email address. All you need to do is...

     
  		• Click here to open the Login Page.

  • In Login Page, you will see "Forgot your User ID or Password?" Enter your e-mail address there and click the 'Submit' button.
      You will receive your User ID and Password by e-mail immediately.
    Go Top
    3. How can I change my password?
      If you want to change your password, please follow the steps below...
     
  		• Login with your User ID & Password.
  		• On the left of your screen, Click the Change Password under "My Account" heading.

  • Follow the instructions in the form and click the 'Change password' button to change your password
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    4. How can I change my E-mail Address?
      If you want to change your E-mail address, please follow the steps below...
     
  		• Login with your User ID & Password.
  		• On the left of your screen, Click the Change Contact Email under "My Account" heading.

  • Follow the instructions in the form and click the 'Submit' button to change your E-mail address.
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    5. Can I change my User ID?
     

    No. Walsha Matrimonials.com does not allow you to change your User ID since it is used as a unique identifier in several places within the system. Therefore we recommend that you choose your User ID carefully.
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    I have a question not answered here...
     
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