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Help/FAQ

Listed below are some of the common questions asked about the features of our Walsha Matrimonials services. Click one of the Help Topics to find its answer.

 
 Payment Options
1. How many paid services do you offer?
2. How do I make payment in India?
3. How do I make payment from outside India?
4. Can I pay online using my credit card?
5. How secure is my credit card payment?
6. What types of credit cards are accepted for payment?
7. I have made payment for gold membership, but my account is still not active, why?
8. Do you refund the payment?
9. I have a question not answered here...
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1. How many paid services do you offer?
 

To make payment easy, Walsha Matrimonials accepts all leading credit cards, personal cheques, demand drafts and bank drafts. You can pay us via the net banking service of leading Indian banks. We can also collect your cheque/draft from your home or work place. Depending on your convenience you can choose any one of the above payment options while placing an order.

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2. How do I make payment in India?
 

You can pay us online using your credit card. We accept all leading credit cards. You may also pay us by cheque or bank demand draft.

  Make payment in favour of : Dot Technologies

Send your payment to :
     Walsha.com
     C/o Dot Technologies,
     #25, II Floor,
     Victoria Road,
     Bangalore - 560 047,
     Karnataka, INDIA.
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3. How do I make payment from outside India?
 

For making payment from outside India you can enter your credit card number and make payment online. We have a secure way of paying through online credit cards. Based on the current rate of exchange your card will be charged in Indian Rupees.

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4. Can I pay online using my credit card?
 

Yes you can. We accept all leading credit cards. You may also pay us by cheque or bank draft favouring Dot Technologies. Please write the Order ID and your User ID behind the Cheque/ Demand Draft. Click here to place an order for your Premium Membership

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5. How secure is my credit card payment?
 

The security for your credit card number is given the highest priority. Your credit card information is entered on a Secure Server using SSL Technology and 128 Bit Encryption which is one of the highest level of security provided by websites. The information is transmitted in an encrypted fashion to our payment gateway and your card is charged online. Finally, to provide the highest level of security, we do not store your credit card information on our online server at any time.

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6. What types of credit cards are accepted for payment?
 

We accept all leading credit cards, including Master, Visa cards. If you do not have any of these credit cards then you may also pay us by cheque or bank draft favouring Dot Technologies.

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7. I have made payment for gold membership, but my account is still not active, why?
 

If you have made the payment through Demand Draft/Cheque within India then probably we have not received your payment. As soon as we are in receipt of your payment we shall inform you about the same through email.

 

If you made payment via your credit card online, and your account is still not active, then it is possible that we suspect a violation of our service agreement or require some more information from you. Also, it sometimes takes upto 12 hours for notification to reach us. Once again, we will get in touch with you via email regarding the status of your account so please be patient.

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8. Do you refund the payment?
  No, we regret but we do not refund the payment made to us.
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I have a question not answered here...
 
 
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